Remove tech friction to get unstuck
As a small business, we sometimes find ourselves stuck. We don’t know why. We’re just in a state of annoyance, and everything around us stops!
Transcript
Summary
I’ve been helping small businesses remove tech friction, and once their technology becomes invisible, they get more clients and better results. I’m not a business coach, but the right technology is the base of your business. If you’re fighting your tools while doing client work, the client will feel it. Get unstuck with the link below.
Raw
Recently, I’ve been hired by many small businesses to help them remove the friction that they have with the technology. And what I found while doing that work is that they get frustrated in the running of their business. So effectively, they’ve been chasing, trying to get the right tools, but they’re neglecting their client and the client work. And obviously, their business isn’t doing as well.
Once we’ve got to fix their tech issues, like removing that tech friction, making their IT invisible, they’ve realised that they’re doing a lot better. They’re getting way more clients and they’re actually able to spend more time with their clients. So then they get better results and they get better ratings and, you know, testimonials and so on.
And it got me thinking about business coaching. I’m not a business coach. I don’t, you know, I’ve ran a business for many years, but it’s not something that I pretend to know that I could teach someone else how to run a business. It’s not what I do. But the knock-on effect of choosing the right technology, making it invisible, is highly, highly needed when you are running a business.
If you’re wearing a bunch of hats, lots of different hats in the business. You know, running a business is hard. We all know this. But if you’re running lots of, wearing lots of hats running your business, if one of those hats fail, your business is kind of like a domino effect. Other things get, other things can fail as well.
The base of your business, obviously other than doing the actual work, is having the platform to be able to do that work, having that platform to be able to communicate with your clients. Having the right technology so you’re not fighting with it. So you are spending more time with your clients and on their, with their issues rather than your issues.
You shouldn’t be having issues running a business. You’re helping other people with their issues. So having the right technology, making sure it’s invisible so you can do your work is probably the best place to be. Obviously, I would say that because that’s my business, but think about it for a moment. If you are annoyed with something and you’re doing client work, that work can also be annoying as well. So making your technology invisible so you can do the work properly without these things on your shoulders, the client will see it and realise it. And obviously, you have a better relationship with your client.
Anyway, if you want to get unstuck, there’s a link below. Hopefully we can have a chat. And maybe I can work on your project and get you unstuck as well.
Have a great day. I’ll see you the next one. Bye.